Information about our customers is an important part of our business, and we are not in the business of selling that to others. We share the information collected by us, only as described below and with the Group companies/subsidiaries/affiliates of Clinica-shop.
In the course of your use of www. clinica-shop.com, you provide us with certain information, as mentioned below (collectively referred to as the “Personal
Information”), which we may collect, store and use for providing the Services and performing our contractual obligations, other than allowing us to better understand the Website users and improve the layout and functionality of www.clinica-shop.com;
Information about your name, address, phone number, e-mail address, billing and credit/debit/charge card information, order history, feedback, about your visits to and use of www. clinica-shop.com (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation etc.)
Information relating to any transactions carried out between you and us on or in relation to www. clinica-shop.com, including information relating to any purchases you make of our Products or Services.
Information that you provide to us for registering with us as a Registered User (including your Account details).
Information that you provide to us for subscribing to www.clinica-shop.com Services, e-mail notifications, and/or newsletters.
Any other information that you choose to send to us; and feedback including Product/Service reviews.
We may use the Personal Information that you provide or that is obtained by us:
To register you with www.clinica-shop.com and to administer and provide our Services, as mentioned on www. clinica-shop.com.
To fulfill our agreement of providing Services to you, including those relating to your purchase of Products and their processing and obtaining payment;
To analyze and profile your shopping preferences (market, customer and product analysis etc.) to enable us to review, develop and improve the Products and Services we offer and to enable us to provide you and other customers with relevant information through our marketing programs. We may use your Personal Information to make decisions about your using computerized technology, for example automatically selecting Products and Services which we think will interest you from the information we have. We may keep you informed of such Products and Services including special offers, discounts, offers, competitions and so on (including products and services of other companies and organizations) by e-mail, telephone (including automated calls),SMS text messages and other electronic messages such as picture messaging, post, fax or otherwise.
When you provide us with your information, you will be given the option to mention if you do not wish to receive information of such products and services from either us or carefully chosen third parties; and to administer any prize draws or competitions you may wish to enter.
We may supplement the Personal Information that you provide to us with information that we receive from third parties (e.g., credit reference agencies).
While we will make every effort to safeguard and keep confidential the information provided to us, we might share your Personal Information with other Group companies/subsidiaries/affiliates of Clinica Shop for Skin Care and Beauty Co. and other third parties, companies, retailers and organizations whose services or Products we provide to you through www.clinica-shop.com, for the following reasons:
To other companies and organizations to administer any prize draws or competitions.
To our agents, staff and approved third parties to provide services for us.
To anyone to whom we assign or transfer our rights and duties under our agreement with you.
If we have a duty to do so or if the law compels us to do so either in connection with any legal proceedings or prospective legal proceedings; or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
We store all the Personal Information you provide to us on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
We display only the last four digits of your credit/debit card numbers, whilst in case of the use of Visa or MasterCard the CVV number will be requested, and when using KNet cards you will be required to enter your Knet pin when confirming an order. However, the entire card number will need to be given to the appropriate Card Company (Knet or MiGS) during order processing.
It is important for you to protect against unauthorized access to your Account and password and to your computer. You must ensure that you log out/ sign-off from your Account, when you are exiting www.clinica-shop.com
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Information including the use of Secure Sockets Layer (SSL) software. Our website is certified and transactions managed through our partnership with My Fatoorah.
You may note that:
Receipt of a written request from you;