Our customers may exchange or return their purchases within 14 days from the delivery date of order under the following terms and conditions:
The goods to be replaced or returned are not matching the ordered product and/or have defects and/or defects that are not apparent at the time of purchase.
Cosmetics must be returned without opening and/or using the product while maintaining no damage to the outer packaging.
For more return and exchange inquiries, please contact our customer service via:
Method of payment & Return period (after product evaluation process):
Credit card / Debit card – 3 to 5 business days
Bank transfer in Kuwait – 3 to 5 business days
International bank transfers – 7 to10 business days
Cash on Delivery – 10 business days.